business fundamentals

Living the values

The business was founded on key values that are fundamental in defining who and what businessbalance is about. I strive to ensure these key values are reflected in all that I do:

• Balance - Pursue a balanced approach to work and life. Personal health is as important, as that of our business. They are directly correlated.
• Customer - Aim to always exceed my customer's expectations.
• Honesty - Believe that sharing thoughts and feelings honestly will engender trust and the best professional environment in which to support and grow our customers.
• Integrity - Believe strongly in living up to promises. I am a committed professional and conduct myself accordingly.
• Life-Time Learning – Believe that learning is a lifetime pursuit. Dedicated to continuous personal growth which will deliver business benefits. Practice being open and receptive to the stimulus around us – family & friends, co-workers, customers, our community and the world-at-large – which provides richness, difference and diversity in information and learning.
• Passion – I really love what I do. It is up to us as individuals to create and maintain a positive, rewarding, high-energy workplace where we can have fun and celebrate our achievements.

Working as your partner

I recognise that knowledge, honesty and integrity are vital ingredients in forming a working relationship with you. By partnering with you as owner of small to medium business (SMEs), or senior manager in a corporate organisation, I ensure we're working on business issues and opportunities that have the highest level of support. Together we will gain a deeper understanding of your business and improve processes that enable your business to thrive.

Being goal oriented

As your partner I'll commit with you to achieving your business and personal goals. I'm big on goals and tracking achievement of results ... and celebrating your business success!

Understanding your business

I take the time to understand you and observe your business's strategic, operational, and organisational issues. My fact-based systematic approach provides a body of persuasive evidence supporting all proposed business improvements. I'll show you how to identify and remove your business “blockers” to attain success. As customer, you'll see you can be confident that acting on proposed business improvements will lead you to achieving your business personal goals.

and more for my customers...

I respect you, my customer, for being committed business people in your own right – I realise that running a business requires whole-hearted commitment, creativity and resourcefulness.

I recognise that each of my customers is unique and presents with their individual circumstances warranting professional attention.

I really appreciate working with each and every one of my customers. And I get excited about possibilities with those of you who are as passionate and committed as I am, to achieving better business balance and success. I take nothing for granted, including your business and custom.

Regardless of the type of service delivery I feel a professional responsibility to:

• Discover, clarify, and align with what you, our valued customer, wants to achieve
• Encourage your self-discovery and life-time learning
• Elicit your, customer-generated solutions and strategies to build your business development skill set

Integrity is paramount to my service delivery and I will abide by the code of ethics set out by reputable professional bodies:

• Australian Society of Certified Practising Accountants [ASCPA]
• Chartered Institute of Purchasing & Supply Australia [CIPSA]
• Institute of Internal Audit Australia [IIA Aust]
• Chamber of Commerce and Industry [CCI] Western Australia
• Fremantle Chamber of Commerce

I will create, maintain and nurture my network of business associates in order to offer you a full spectrum of service delivery for your business.